Privacy Policy

Template content for guidance only. Have this page reviewed by an Australian legal professional and insert RAZVION's registered business details before launch.

Overview

This Privacy Policy explains how [Registered Business Name] (ABN [ABN]) trading as RAZVION ("we", "us", "our") collects, uses, discloses and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We collect information you provide directly: such as your name, email, phone number, company, website and project details when you submit an enquiry, use our chat assistant or subscribe to updates.

With your consent, we also collect limited technical information through cookies and analytics, such as pages visited and device type.

How we use information

To respond to enquiries and provide proposals and services.

To improve our website, content and services.

To send marketing communications where you have opted in. You can unsubscribe at any time.

WhatsApp enquiries

When you choose to send an enquiry via WhatsApp, your message is transmitted through WhatsApp (Meta Platforms). Their privacy policy applies to that transmission.

Disclosure

We do not sell personal information. We may share information with trusted service providers (such as hosting, email and CRM platforms) who help us operate, under appropriate confidentiality obligations.

Some providers may store data outside Australia. Where this occurs we take reasonable steps to ensure your information is handled consistently with the APPs.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Access and correction

You may request access to or correction of your personal information by contacting us at info@razvion.com.

Complaints

If you have a privacy concern, please contact us first. If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.